Each week brings a fresh perspective on where our industry is heading. The predictions are endless, from the game-changing potential of solid-state batteries to the emergence of new fuels that could replace petrol and the role of HVO as a temporary fix. But when we speak with retailers, the message is consistent: ”We need to figure out how to serve everyone.”
Last-mile delivery is now moving to alternative fuels, trucks are going electric, and your standard everyday EV customer is calculating their kilometres to understand where they can go without running out of juice.
So, they are looking for a reason to visit you – let’s give them one.
Access to home charging or installing a personal charger is a luxury not available to everyone. Moreover, purchasing a brand-new car remains out of reach for many. Fast charging will be essential, and the few chargers available in supermarket parking lots won’t be enough.
At Cloudics, we believe that the future of energy stations lies in providing dedicated areas equipped with high-speed chargers, comfortable convenience zones, and additional parking spaces, all thoughtfully positioned alongside traditional refuelling stations to meet diverse customer needs and encourage engagement with other profit areas.
On its own, EV charging often results in losses. However, when you link it with a range of other services, you create profit opportunities. You might think you’ve already experimented with this by offering food and beverages, only to find drivers in their cars, glued to Netflix.
The problem isn’t the idea—it’s the execution.
When using a third-party charger managed by an external CPO app, it probably wasn’t fully integrated into your business. Chargers could be located inconveniently far from your store, or the overall customer journey might not provide enough reasons for them to engage with your additional value-added services.
To deliver a nearly perfect experience, retailers must provide multiple payment methods aligning with various customer journeys and preferences.
The challenge? Each customer has a unique journey. The key to driving profitability is connecting services on a single platform, enabling control over the customer experience. This is why a connected retail infrastructure is essential—one that offers flexible payment options and allows customers to switch seamlessly between them.
Picture a customer approaching an EV charging hub or highway energy station. Maybe they’re seeking a drive-in experience, complete with an app-ordered meal. Or perhaps they’re just looking for a quick charge and need an easy credit card payment via the eOPT.
For those in a hurry, the option to skip the line at a self-service checkout or grab a quick coffee, whether through a subscription or as a loyalty reward, can make all the difference.
The focus isn’t on technology but on meeting the needs of every customer journey with the highest level of service. At its core, these are just the tools that enable us to gain deep insights into customer preferences and behaviours.
The question is how to ensure operations are open and adaptive enough to serve everyone effectively?
The Cloudics platform is designed with the entire retail experience in mind, covering everything from multi-fuel energy stations to shopping, unlocking a world of possibilities.
Today, you can integrate a wide range of services, transforming your energy station into a convenient hub for your community.
These services include everything from mobile-based trailer rentals and smart locker gas-bottle exchanges to food ordering and subscriptions.
With Cloudics, you can deliver frictionless shopping, convert non-IoT devices into mobile-enabled assets, automate on-site accommodation for long-distance drivers, and much more.
Regarding any questions, contact us:
info@cloudics.com
+372 628 0000
Cloudics
Future of Cloud-based Solutions
The Cloudics cloud-based device controller is designed to manage the daily operations of a car wash, including tasks such as opening and closing bay doors, starting car wash program and executing emergency shutdowns.
Mobile payments are the next step from a self-service checkout, offering a fully automated shopping experience. The Cloudics mobile payment app is plastic-free, contactless, and easy to use.
Cloudics mobile payment application allows you to develop, understand and grow your customer base.
Cloudics cloud-based shop management platform helps you streamline operations, save time and money, and increase overall efficiency in managing the sales, inventory and products.
Cloudics mobile payment application allows you to develop, understand and grow your customer base.
Get an instant overview of your entire charging network. Achieve operational excellence, deliver improved return on investment and increase monetisation of your business.
Cloudics Dashboard enables fuel station owners & technicians to manage all the station work from distance. The dashboard platfrom is free an can be reached on the go with any device.
Growing demand for convenience and speed in retail means merchants are turning to self-checkouts to improve the payment process and customers shopping experience.
Mobile payments are the next step from a self-service checkout, offering a fully automated shopping experience. The Cloudics mobile payment app is plastic-free, contactless, and easy to use.
It takes control of your equipment and connects with Cloudics dashboard. It communicates with Cloudics application to send orders to start/stop the pump for the customer after a successful payment.
Cloudics mobile application is meant for fuel station’s customers to pay for fuel without leaving their car. The application is available in App Store and Google Play.
info@cloudics.com
+372 628 0000
Tallinn 11415, Peterburi tee 2f