To deliver a nearly perfect experience, retailers must provide multiple payment methods aligning with various customer journeys and preferences. The challenge? Each customer has a unique journey. The key to driving profitability is connecting services on a single platform, enabling control over the customer experience.
Hyvi Hotels, facing the challenge of personnel shortage and high wages, has embraced a Cloudics’ white-label Rezzo Scan & Pay shopping solution. With our shopping platform and white-label mobile app featuring scan and pay functionalities, Hyvi Hotels’ convenience corners are now accessible 24/7, offering guests a seamless shopping experience like never before.
QR codes are fiddly, need the right light, and can be damaged easily. QR payments on pumps or chargers seem like a good thing until someone gets bored while fuelling or charging and thinks it is funny to peel them off. But apart from the annoying little things about QR codes, there seems to be something extremely serious to be concerned about with them.
While big energy retailers can afford to trial and error new innovations and shifts to business operations, small and medium retailers struggle to make ends meet with changing fuel margin dynamics in an ever-changing world. Cloudics aims to resolve those challenges without investing in new on-site technology.
A lot has already been said about the new Ad-hoc payment regulations coming into force around EVs. Designed to address many issues, including ease of access for users of low-cost EVs and the lack of transparency in subscription payments, the new rules mandate access to a credit card or contactless payment device without the need for subscriptions.
Over the past decade, the sudden influx and growth of smartphone usage has forced a response from the retail industry. However, for the Fuel and Convenience sector, we have seen a more cautious approach. On the whole, it is largely due to regulation and the use mobile phones on the forecourt, but as phone safety has improved, regulations have begun to adapt.
Two terms often heard in the EV charging conversation are Autocharge and Plug & Charge. While they might seem similar at first glance, they are different technologies with unique features and benefits. Let’s demystify these terms.
Astro Baltics, a world leader in cross-business mobile payment and advanced forecourt control technology has entered into an agreement Suresite, the UK’s leading provider of forecourt payment technology, to use Astro Baltic’s Cloudics mobile platform to power Suresite’s new PitStop platform.
In around two weeks, the Cloudics team is on the road again, and this time it’s big one. NACS 2023 in Atlanta offers to be the biggest convenience retail focused event in the world, and Cloudics will be there on stand.
Much has been said about late Millennials and Gen Z, but the retail world has coined a phrase for what these young adults want; an authentic experience. But what does that mean for fuel retailers?