Cloudics app is a mobile application that consists of the following modules:
Cloudics app can be used in all of our partners’ energy stations and stores that are marked with Cloudics logo. Availability of Cloudics app modules may vary by location and partner. See the map on https://cloudics.com.
If you want to refuel, charge, pre-order or self-scan using Cloudics app, download the app, create a user and add a valid payment method to the application. You can start using the app right away! Cloudics application is available in the App Store and Google Play!
Cloudics app accepts different credit cards (such as Mastercard and Visa), payment cards and partners’ discount cards.
We aim to make our application as secure for the users as possible. We use reliable payment providers and protect payment processes and your personal data using a special PIN-code you can choose for yourself. All your personal data is encrypted.
In case you have lost your device, you can log out on all the devices at once here. This provides that nobody else can use your account. Once you log back in, you can continue using Cloudics.
In order to provide refueling, EV charging and shopping functions, we need to ensure that the user is at the correct Cloudics location (station or store where Cloudics can be used). The most convenient way to identify yourself is to use location detection. If location detection is not enabled, it is possible to identify yourself by scanning the QR code at the pump or store. Cloudics app does not track or use the user’s location for any other purpose.
Storage permission is needed to save the receipts on your device. If you don’t need to save your receipts, you can disable storage permission for Cloudics app.
Camera is needed when:
1. you wish to identify yourself at a Cloudics station through a QR-code;
2. you wish to use the “Store” module to scan barcodes in the store.
Your camera is not used in any other situation.
Notification permission is important for Cloudics app to work properly. When you start fueling or charging, the dispenser or connector will communicate with your device through silent notifications (e.g. to let the application know that you have finished fueling/charging). When you use the pre-ordering function, then it is possible to get information about your order status via the notifications (e.g. order is confirmed, rejected, ready). If you disable notifications for Cloudics app, the application may not work correctly.
Additional PIN security allows you to choose if you wish the fueling process to be protected with your custom PIN. We recommend you choose this option, but if your device is already protected with PIN code or fingerprint, you might want to disable this setting in favour of convenience.
The receipts are saved to the app after every transaction. They can be viewed by choosing “Receipts” on Cloudics home page. The receipts are divided by modules and can be viewed, downloaded (if the device’s storage permission is enabled) and forwarded via e-mail.
When the order is placed, it will be registered in the merchant’s software. Once an attendant has seen and confirmed it, the user will see a notification (if the notifications are enabled) and the view of the order in the app changes.
If the merchant rejects the order, the user will be refunded the purchase amount according to the Cloudics app Terms of Use.
Once the order has been placed, it cannot be canceled from the Cloudics app. To cancel, it is possible to contact the merchant directly via phone. Cancellation conditions may also be described in the merchant’s terms of use. You can find the terms and conditions on the merchant’s website.
When you get the notification “Unknown barcode” after scanning a product, then the product is not entered into the merchant’s software. In this case, turn to the store attendant.
With Cloudics app you can only buy the products that have a barcode. To buy products without a barcode turn to the store attendant.
You can see the discounted price of the products after scanning them, if you have added an applicable discount card to Cloudics app and it is activated before scanning. The discount card must be valid and the merchant must have a valid discount on the goods. You can manage your discount cards in the “Cards” view by choosing “Discount Card”.
At home, work or office. Manage everything conveniently from one place and in real time.
Our team is here for you. Contact us via email or phone whenever you need support.
Start with one store, expand anywhere. Cloudics scales with you.
Our point of sale system works on computers, tablets, and phones. The choice is yours.
We keep the system running so you can focus on growing your business.
You can get your point of sale system up and running in just 30 minutes.
Growing demand for convenience and speed in retail means merchants are turning to self-checkouts to improve the payment process and customers shopping experience.
Self-checkouts enable you to sell more in a shorter period of time, as customers don’t have to wait in line or interact with cashiers. This allows you to generate more revenue and make more profits in less time.
Self-checkouts are intuitive and easy to use, making them perfect for those who want a quick and hassle-free shopping experience.
Keep track of products coming in and out of stores as well as identify trends in customer behaviour and habits over time.
Reduce the time spent on routine tasks, reassign personnel and help the staff to focus on strategic tasks.
Self-checkouts are compact; businesses have the ability to add & remove checkouts according to volume. Flexibility allows businesses to adjust & optimise checkouts according to needs and demands.
Businesses can set up automated loyalty flows, whether it’s frictionless sign-up, one-time discount or comprehensive loyalty system, where customers receive points every time they purchase an item.
Mobile payments are the next step from a self-service checkout, offering a fully automated shopping experience. The Cloudics mobile payment app is plastic-free, contactless, and easy to use.
Mobile app provides customers a more convenient shopping experience by allowing them to complete transactions quickly and easily.
Mobile payments save customers valuable time by eliminating the need to wait in checkout lines.
Mobile self-checkout eliminates the possibility of human error in the checkout process, increasing the accuracy of transactions.
Retailers can better predict and manage their inventory, reducing the risk of overstocking or running out of popular items.
Collect valuable customer data and insights through mobile self-checkout and pre-ordering, which can be used to inform future business decisions.
By providing customers with a fast and efficient checkout experience, mobile payments enhance the overall shopping experience and increase customer satisfaction.
Cloudics cloud-based shop management platform helps you streamline operations, save time and money, and increase overall efficiency in managing the sales, inventory and products.
Manage your store remotely from anywhere at any time. This flexibility means you can monitor store operations, check inventory, and access sales data from any device.
All store data is uploaded to the cloud in real time, allowing you to view up-to-date sales data, inventory levels, and customer feedback from any location.
Eliminate the need for on-site IT support and infrastructure, reducing overall costs. Manage multiple stores in different locations from one platform.
Reduce the time spent on routine tasks, reassign personnel and help the staff to focus on strategic tasks.
Enable better collaboration with team members, suppliers, and vendors. Easy sharing of information and data improves communication.
The cloud-based system updates new features and fixes bugs automatically.
It takes control of your equipment and connects with Cloudics dashboard. It communicates with Cloudics application to send orders to start/stop the pump for the customer after a successful payment.
Remote control of systems and monitoring over the refuelling process.
Control and authorize pumps online.
Manage car wash and other devices in one comprehensive system.
Real-time overview of your fuel leveling system and tanks.
Change energy prices in an instant from a distance and in all stations.
Cloudics mobile application is meant for fuel station’s customers to pay for fuel without leaving their car. The application is available in App Store and Google Play.
Reduce the cost of maintenance and offer convenient and eco-friendly payments.
Customers can insert bank, payment, loyalty and fuel cards into the app.
Scan QR-code, use license plate recognition or geofence for identification.
Shorter waiting times and maximised security with mobile payments.
Enable all profit areas and serve more clients in the same time window.
Interact with your customers directly and enhance customer experience.
Cloudics Dashboard enables fuel station owners & technicians to manage all the station work from distance. The dashboard platfrom is free an can be reached on the go with any device.
Control all your stations in different locations from one system and on any device.
Change fuel prices from distance and schedule price changes for future.
Create reports that present necessary information to your organization.
Open and close customers’ fuel cards, set purchase limits.
Get real time alerts and notifications of your fuel stations’ current situation.
Manage all your wetstock equipment and get important notifications.
Get an instant overview of your entire charging network. Achieve operational excellence, deliver improved return on investment and increase monetisation of your business.
Cloudics mobile payment application allows you to develop, understand and grow your customer base.
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The Cloudics cloud-based device controller is designed to manage the daily operations of a car wash, including tasks such as opening and closing bay doors, starting car wash program and executing emergency shutdowns.
Mobile payments are the next step from a self-service checkout, offering a fully automated shopping experience. The Cloudics mobile payment app is plastic-free, contactless, and easy to use.
Cloudics mobile payment application allows you to develop, understand and grow your customer base.
Cloudics is a trademark of Astro Baltics