This month Cloudics & Astro Baltics returned to forecourttech in Alicante, joining industry leaders to discuss topics critical to our industry today.
We came away with some interesting insights, but one thing stood out for us as a company: we are on the right track.
We heard that our industry is in such a state of flux that retailers can no longer sit back and wait for technology providers to be ready.
The days of vendor lock-in and industry giants defining the future of technology are over; the fuel-retail industry needs cloud-based platforms and fast-paced small tech providers to do the heavy lifting.
We also learned more about how data and real-time access to it will be critical for informed AI use.
This becomes extra important when we consider the new world of loyalty and real-time customer engagement.
Points collection and stamp cards are things of the past, but understanding what each individual wants will be essential for future success.
Tanked fuels aren’t going anywhere soon.
The EV revolution hasn’t happened in the ways people predicted, but that doesn’t mean it won’t happen soon.
For that, we need to be ready with the technology to support a broad range of solutions, including EVs.
But with that comes the challenge of monetising EV charging and ensuring uptime, a challenge currently faced worldwide, with chargers either unreliable or subject to acts of vandalism.
For that, remote management and the cloud become mandatory.
Finally, the convenience industry has to look towards made-to-order food, and self-service as the breadwinner.
Healthy and welcoming foods and snacks are what win the hearts and minds of consumers.
The event also afforded the chance to meet with many leading retailers, and it was great to listen to their concerns and speak candidly about a range of topics at the excellent Asia Gardens Resort.
Thanks to SAB Events, especially Stephen Bozdan, for a great event!
The Cloudics team looks forward to returning next year.
For more information, please contact:
info@cloudics.com
+372 628 0000
Cloudics
Here to streamline business
cloudics.com
While big energy retailers can afford to trial and error new innovations and shifts to business operations, small and medium retailers struggle to make ends meet with changing fuel margin dynamics in an ever-changing world. Cloudics aims to resolve those challenges without investing in new on-site technology.
The Cloudics platform enables retailers to turn out-of-date fuel stations into holistic energy hubs at a pace of their choosing.
By integrating operations across self-service convenience, EV charging, fuelling, and car wash services into a central cloud-based platform, retailers can select how they wish to adapt their business to changing demands.
Thanks to Cloudics, we can convert legacy equipment into cloud-driven IoT devices. This means your customer reach and upsell options grow exponentially, but it also prolongs the lifespan of legacy equipment.
At Uniti Expo 2024 in Hall 5, Booth D61, we are excited to demonstrate how our software and hardware solutions contribute to a connected energy station ecosystem.
A lot has been said about frictionless technologies for hopping, and whilst retailers are looking at ways to simplify this business and relieve staffing issues, we are all aware of the news around just-walkout technologies and their failures.
Cloudics shopping is going back to the root of the problem to help enable unmanned operations or 24/7 operations during off-peak hours.
Our frictionless entry/exit solution is already in use today, but rather than using the expense and unproven AI technologies to track sales, we leverage self-checkout or mobile scan and pay.
In addition, with our new radar-based security, we can track customer behaviour in-store and warn retailers to check camera systems for spurious behaviour.
Our innovative cloud-based forecourt controller already empowers fuel retailers to effortlessly connect station equipment and devices to the cloud.
It has been in use for over five years and is still going strong. With the constant addition of new dispensers, our solution is ready to go for markets worldwide, and we are now entering new markets in Asia.
With Cloudics FCC, all the forecourt equipment (dispensers, wetstock, price displays, car wash—all become IoT devices) can be managed from the cloud, enabling instant access to control and manage all your station devices remotely without being on-site.
Cloud-based Forecourt Controller reduces operational costs by a huge margin, centralising control and management of the forecourt in a way that cannot be achieved with a physical device. It also simplifies fuel bunkering, keeping a real-time view of B2B tanks and containers at non-public locations.
In response to the growing demand for electric vehicle (EV) infrastructure, we proudly present our newly developed eOPT specifically for EV charging.
It has been integrated with our all-in-one mobile payment app and a versatile Charging Station Management System (CSMS) supporting over 30 charger manufacturers.
Cloudics platform for EV charging is a low-cost way to quickly fulfil payment regulations for the EU and bring additional services to the OPT, such as car washes, parking, vacuum cleaners, vending machines and more.
Read more about Cloudics for EV charging here.
Whilst many retailers have invested in an app over the past decade, it is now becoming increasingly clear that just like a POS solution, customer apps require investment and planning.
The Cloudics app consolidates all aspects of the energy retail experience, from EV charging and frictionless entry to fueling, subscription-based services, shopping, food, engaging gamification features, and so much more.
Come talk to us about how you can use the app to surprise and delight your customers, driving increased revenue and converting fuel-only customers to loyal shoppers.
Cloudics stands at the forefront, driving innovation as the energy landscape shifts. Our focus is ensuring retailers are ready for the next generation of fuel and convenience retail, no matter which direction the industry goes.
At Uniti Expo 2024, we will be unveiling current and latest innovations, with the goal of transforming fuel stations into comprehensive energy hubs, without the huge expense of equipment upgrades.
Our journey spans over 26 years, during which we have achieved significant milestones, including deploying our platform and solutions across multiple regions such as Canada, the Baltics, the EU, and Georgia.
With over 550 stations operating on our platform and more than 200,000 users worldwide, our global footprint is a testament to our expertise and the trust placed in us by our partners.
We invite you to experience the future of fuel retail firsthand at Uniti Expo 2024, Hall 5, Booth D61.
Let’s embark on this journey towards a more efficient, sustainable, and consumer-friendly energy landscape.
Regarding any questions, contact us:
info@cloudics.com
+372 628 0000
Cloudics
Future of Energy Stations
Tartu, Estonia and Preston, UK – Astro Baltics, a world leader in cross-business mobile payment and advanced forecourt control technology has entered into an agreement with Suresite, the UK’s leading provider of forecourt payment technology, to use Astro Baltics’ Cloudics mobile platform to power Suresite’s new PitStop mobile platform.
The mobile payment platform will leverage the power of the proven Cloudics technology, already in use in Europe and North America, in order to bring a modern, reliable mobile experience to UK fuel retail.
The Cloudics platform already allows customers to pay for fuel, shop, order food, charge electric vehicles, and much more. That same technology will be available to retailers via Suresite’s new Pitstop, due for release soon.
PitStop Suresite’s innovative payments technology to negate any prolonged holding of pre-authorised funds. The app aims to clear these funds in a timely manner – meaning prompt transactions and less inconvenience to customers.
Benefits for retailers include connection to bespoke loyalty programmes; creating a database of customers available to market offers and upsell. Customer spending habits can be more easily analysed, giving retailers an insight into spending peaks and troughs.
Retailers can also look to leverage the app to enable out of hours fuelling, maximising on daily profits and reducing staff hours. Opportunity for business growth is boosted, with each element of the app available to numerous forecourt commercial outlets.
Additionally, thanks to GPS technology, the customer will know where the nearest fuel retailer is and will be able to pay from within their car without the need for unsightly QR codes.
“When looking to enhance our payments offering to our thousands of retail outlets, we knew we needed to look towards mobile technology,” said Nick Horne, Sales and Commercial Director, Suresite Group. “Astro Baltics Cloudics platform was ideally placed to provide the engine to our app by providing a modern, secure solution while future-proofing us by already being ready for EV and more. As we grow our offering within our Connex marketplace, we believe Pitstop will be a prime feature of our customer’s forecourts.”
“At Astro Baltics, we had already engaged with many UK retailers who were excited by our Cloudics platform, but we knew that to provide an ideal experience, we needed a trusted partner in the UK,” said Gary Szendzielarz, International Business Development Director, Astro Baltics.
“Suresite’s name kept coming up time and again as a trusted partner to the UK’s biggest fuel retailers, already providing a range of high-quality services. Through our exclusive UK partnership, we will be able to grow our portfolio of services and provide UK retailers with the opportunity to give customers a better fuelling and retail experience.”
“Finding a partner in the UK was one thing, but finding one who wanted to perfect the payment experience for the customer was another,” said Taimar Kallari, CEO of Astro Baltics. “Through Suresite, we were able to ensure we had the right payment gateway and setup in place to ensure the perfect pay-at-pump experience for the end customer. We are excited to see this new relationship blossom.”
As part of this new partnership, Astro Baltics will also work with SureSite to introduce their new eOPT device to the UK market. Designed to address the issue of card payment at the EV charger, the eOPT will be a low-cost device which can control up to ten charge-points from a single payment terminal, reducing the investment cost for charge-point operators.
SureSite will showcase the new PitStop mobile platform at APEA Live in Milton Keynes on the 16th of November. Make sure to stop by the stand to see it in action.
Established in 1994, Suresite Group provides a range of business-critical operational services for Fuel and Convenience Retailers. Suresite market leading Payment and data solutions, Wetstock management, Training and Health & Safety compliance help over 3,000 stores across the UK run businesses more effectively.
Suresite Group customers and partners include Barclays, Finaro, Worldpay, Timico, Feefo, American Express, Sponge, Greenergy, Cost Cutter, Jet, and others.
Astro Baltics has served the fuel and convenience industry for over 25 years, providing retailers with cutting-edge IT solutions. In 2018, Cloudics was unveiled to the public, offering an industry-leading mobile payment platform and the world’s first fully functioning cloud-based forecourt controller capable of communicating with legacy pumps.
Since then, Cloudics has been installed in numerous countries worldwide, including Canada, Austria, Estonia and Georgia.
Cloudics continues to grow from strength to strength, today opening doors to unmanned convenience stores, turning legacy devices into IoT devices, managing EV charge-points and providing the engine which drives customer engagement at the mobile device for any retail environment.
For more information, visit: www.cloudics.com or www.suresite.co.uk
The PitStop mobile platform will soon be available on the Google Play Store or the App Store.
Regarding any questions, contact us:
info@cloudics.com
+372 628 0000
Cloudics
Future of Cloud-based Solutions
Much has been said about late Millennials and Gen Z, but the retail world has coined a phrase for what these young adults want; an authentic experience. But what does that mean for fuel retailers?
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Cloudics management and payment platform for EV charging and energy stations has been successfully integrated with the Eco Movement data platform for a more convenient charging experience.
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In February of 2023, the largest and one of the most significant connectivity events in the world will take place at Fira Gran Via in Barcelona. This year, Cloudics is joining the show with a presence at the Estonian Pavilion Stand CS110 in Congress Square. We are eager to join the conversation!
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Mobile payments are the next step from a self-service checkout, offering a fully automated shopping experience. The Cloudics mobile payment app is plastic-free, contactless, and easy to use.
Cloudics mobile payment application allows you to develop, understand and grow your customer base.
The Cloudics cloud-based device controller is designed to manage the daily operations of a car wash, including tasks such as opening and closing bay doors, starting car wash program and executing emergency shutdowns.
Cloudics mobile payment application allows you to develop, understand and grow your customer base.
Get an instant overview of your entire charging network. Achieve operational excellence, deliver improved return on investment and increase monetisation of your business.
Growing demand for convenience and speed in retail means merchants are turning to self-checkouts to improve the payment process and customers shopping experience.
Self-checkouts enable you to sell more in a shorter period of time, as customers don’t have to wait in line or interact with cashiers. This allows you to generate more revenue and make more profits in less time.
Self-checkouts are intuitive and easy to use, making them perfect for those who want a quick and hassle-free shopping experience.
Keep track of products coming in and out of stores as well as identify trends in customer behaviour and habits over time.
Reduce the time spent on routine tasks, reassign personnel and help the staff to focus on strategic tasks.
Self-checkouts are compact; businesses have the ability to add & remove checkouts according to volume. Flexibility allows businesses to adjust & optimise checkouts according to needs and demands.
Businesses can set up automated loyalty flows, whether it’s frictionless sign-up, one-time discount or comprehensive loyalty system, where customers receive points every time they purchase an item.
Cloudics cloud-based shop management platform helps you streamline operations, save time and money, and increase overall efficiency in managing the sales, inventory and products.
Manage your store remotely from anywhere at any time. This flexibility means you can monitor store operations, check inventory, and access sales data from any device.
All store data is uploaded to the cloud in real time, allowing you to view up-to-date sales data, inventory levels, and customer feedback from any location.
Eliminate the need for on-site IT support and infrastructure, reducing overall costs. Manage multiple stores in different locations from one platform.
Reduce the time spent on routine tasks, reassign personnel and help the staff to focus on strategic tasks.
Enable better collaboration with team members, suppliers, and vendors. Easy sharing of information and data improves communication.
The cloud-based system updates new features and fixes bugs automatically.
Mobile payments are the next step from a self-service checkout, offering a fully automated shopping experience. The Cloudics mobile payment app is plastic-free, contactless, and easy to use.
Mobile app provides customers a more convenient shopping experience by allowing them to complete transactions quickly and easily.
Mobile payments save customers valuable time by eliminating the need to wait in checkout lines.
Mobile self-checkout eliminates the possibility of human error in the checkout process, increasing the accuracy of transactions.
Retailers can better predict and manage their inventory, reducing the risk of overstocking or running out of popular items.
Collect valuable customer data and insights through mobile self-checkout and pre-ordering, which can be used to inform future business decisions.
By providing customers with a fast and efficient checkout experience, mobile payments enhance the overall shopping experience and increase customer satisfaction.
Cloudics mobile application is meant for fuel station’s customers to pay for fuel without leaving their car. The application is available in App Store and Google Play.
Reduce the cost of maintenance and offer convenient and eco-friendly payments.
Customers can insert bank, payment, loyalty and fuel cards into the app.
Scan QR-code, use license plate recognition or geofence for identification.
Shorter waiting times and maximised security with mobile payments.
Enable all profit areas and serve more clients in the same time window.
Interact with your customers directly and enhance customer experience.
Cloudics Dashboard enables fuel station owners & technicians to manage all the station work from distance. The dashboard platfrom is free an can be reached on the go with any device.
Control all your stations in different locations from one system and on any device.
Change fuel prices from distance and schedule price changes for future.
Create reports that present necessary information to your organization.
Open and close customers’ fuel cards, set purchase limits.
Get real time alerts and notifications of your fuel stations’ current situation.
Manage all your wetstock equipment and get important notifications.
It takes control of your equipment and connects with Cloudics dashboard. It communicates with Cloudics application to send orders to start/stop the pump for the customer after a successful payment.
Remote control of systems and monitoring over the refuelling process.
Control and authorize pumps online.
Manage car wash and other devices in one comprehensive system.
Real-time overview of your fuel leveling system and tanks.
Change energy prices in an instant from a distance and in all stations.
